Better Business Travel for Your Entire Company, From Beginning to End.
Upside is the first online travel service built just for business travelers. Our mission is to make your company's business trips better, from beginning to end.
More company savings
We show your travelers the lowest prices, best flight times, and most convenient hotels. And then they pick everything: airline, hotel, and rental car. And if your travelers bundle two or more components as a package, they’ll get unpublished discounts that save your company even more money.
24/7 customer service
Our customer service “Navigators” are with your travelers every step of the way, providing unparalleled service for whatever comes up - available 24/7 by voice, chat, or email. Navigator’s proactive service is provided at no added charge because business travel is a challenge and we believe you deserve all the help you can get before, during and even after your trip.
Top-tier traveler satisfaction
Our travelers have rated Upside with world-class satisfaction scores, giving us a 76 Net Promoter Score that puts us in the same tier as Amazon, Apple, and Ritz-Carlton. Additionally, 97% of all our customers rate Upside with 4 or 5 stars (out of 5).