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Industry insights, actionable data, and proven marketing strategies built for retailers navigating rising costs and evolving consumer expectations. Our content breaks down retail trends and customer insights to help retailers drive traffic, strengthen loyalty, and improve ROI with data-backed strategies.

The “loyalty plateau”: Why it exists and how retailers can avoid it

Learn why program enrollment grows while bottom-line impact stalls — plus, what it takes to break through and win more visits.

The “loyalty plateau”: Why it exists and how retailers can avoid it

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The loyalty plateau: Why more members won't fix your program

Multi-Vertical

The loyalty plateau: Why more members won't fix your program

How to see past enrollment growth to what your loyalty program actually moves.

Meet ‘The Total,’ your bottom line for retail insights

Multi-Vertical

Meet ‘The Total,’ your bottom line for retail insights

Upside’s LinkedIn newsletter is packed with relevant insights across the fuel, c-store, grocery, and restaurant industries.

When loyalty programs stop working

Multi-Vertical

When loyalty programs stop working

Loyalty enrollment doesn't mean you have created a loyal customer.

The grocery loyalty playbook is changing

Grocery

The grocery loyalty playbook is changing

“Winning the customer” in one fell swoop is not realistic. Focus on winning just their next trip instead.

What the economy is actually signaling to convenience retailers right now

Multi-Vertical

What the economy is actually signaling to convenience retailers right now

Economic narratives carry enormous weight. But which ones are meeting economic reality, and which aren't?

The “loyalty plateau”: Why it exists and how retailers can avoid it

Multi-Vertical

The “loyalty plateau”: Why it exists and how retailers can avoid it

Learn why program enrollment grows while bottom-line impact stalls — plus, what it takes to break through and win more visits.

Tracking retail fuel trends: April 2026

Fuel & Convenience

Tracking retail fuel trends: April 2026

Even amid high prices, consumers kept making their trips. Is demand up, or is the elevated foot traffic just a mirage? We provide some clarity.

Sonic franchisee's third-party analysis confirms Upside's incremental lift

Restaurant

Sonic franchisee's third-party analysis confirms Upside's incremental lift

The independent test supported Upside’s measurement, validating that the platform delivered net-new trips and revenue.

How do gas price fluctuations change consumer behavior?

Fuel & Convenience

How do gas price fluctuations change consumer behavior?

Gas prices have been rising sharply in recent weeks. It's changing behavior, but not how you might think.

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