Webinars

Stay ahead of retail trends with Upside’s live and on-demand webinars, featuring data-driven insights and conversations with industry leaders and experts.

Uncommitment and the income divide

Grocery experts from Upside and Save A Lot explore what the latest consumer spending trends really mean for grocers.

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On-demand recordings

The shift from price wars to precision in fuel retail

Hear from industry experts about how fuel and c-store retailers can shift from traditional price competition to personalized promotions that better influence customer behavior, protect margins, and drive loyalty in today’s value-sensitive, digitally connected market.

The new c-store customer

Price sensitivity, shifting definitions of value, and changing shopping habits are reshaping fuel and convenience retail. Find out what the data says about today's c-store shopper.

Fuel and c-store growth strategies for 2026 and beyond

With demand tightening and competition rising, fuel operators have to sharpen their strategies for what’s ahead. In this on-demand webinar, industry leaders break down how top brands are adapting to stay ahead.

Winning the next trip: How to earn repeat business from uncommitted shoppers

Retailers often focus on deepening relationships with their most loyal customers — but what about the 90% of customers that aren’t committed to you?

Fresh insights on consumer shopping and loyalty in 2025

How today’s grocery shoppers are making decisions in a high-choice, high-pressure environment, and how grocers can earn repeat visits before loyalty fades.

Idle pumps, lost profits: How to capture more gallons without adding sites

Fuel demand may be declining, but growth is still possible — and it doesn’t take adding new sites or infrastructure. Learn how to improve capacity utilization by attracting customers earlier in their decision-making process.

Retail media networks: Where they deliver — and where they don't

Upside VP for Grocery Tyler Renaghan talked with Supermarket News about retail media networks: where they deliver, and where gaps remain.

How grocers can get pricing right in 2025

Various market forces are colliding to fuel a decrease in grocery transactions and basket sizes. Together with Progressive Grocer, we unpack this trend and highlight the pricing strategies that can help grocery retailers compete.

How to get the uncommitted customer through your doors

Upside co-founder Alex Kinnier talked with Supermarket News about how grocers can earn more loyalty from cross-shoppers.

GetGo & Upside: Live from NACS

GetGo SVP Joel Hirschboeck talked with us about changing behavior at the pump and converting uncommitted customers into loyal ones.

Giant Eagle & Upside: Live from Groceryshop

Giant Eagle EVP Justin Weinstein spoke about changing consumer behavior and converting uncommitted customers into loyal shoppers.

Grocery shoppers: Spending trends and what’s next

Economic pressures are driving the rise of the “uncommitted customer.” What does it take to acquire and retain these crucial shoppers? Join industry experts from Upside and Schnucks for a conversation hosted by Progressive Grocer around shopping behavior and how grocers can attract and retain uncommitted shoppers.

Avoiding the value menu frenzy: How to drive in-store customer traffic

Restaurants use value meals to win customers, but blanket discounts eat at expected profit. Watch this session to learn how to both provide value and protect margins.

Breaking down buying trends: The Consumer Spend Report 2024

Consumers’ outlook on the economy and their household finances has spurred a number of consequential buying trends that are shaping retail today. Join us as we discuss findings from The Consumer Spend Report for 2024 and beyond.

The retailer perspective on consumers and loyalty

Perspectives from top retailers

What's working in loyalty and what's not?

Consumers are hungry for value, and to find it, they usually look to loyalty. But membership alone doesn’t mean they behave loyally. We’ll discuss...

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