Success Stories

Our case studies show how businesses of all sizes use personalized promotions to attract new customers, increase transactions, and achieve strong ROI without sacrificing margin.

Trusted by 100k retailers:

CASE STUDY

Tacala attracts new customers and wins back lapsed ones with Upside

Tacala attracts new customers and wins back lapsed ones with Upside

Driving incremental trips and spend.

Winning loyalty from cross-shopping customers.

84%

return on
investment

Achieved an 84% return on investment in the first year.

A smarter way to drive transaction growth.

Driving transaction growth without sacrificing margin.

More stories

How Refuel drives millions of incremental gallons by winning uncommitted fuel customers

Fuel and convenience

How Refuel drives millions of incremental gallons by winning uncommitted fuel customers

How Tasty Restaurant Group wins new guests and repeat visits with personalized promotions

All

How Tasty Restaurant Group wins new guests and repeat visits with personalized promotions

How Roy Rogers drives incremental growth and new customers with Upside

All

How Roy Rogers drives incremental growth and new customers with Upside

How Giant Eagle drives loyalty and wins new customers in a crowded grocery market

Grocery

How Giant Eagle drives loyalty and wins new customers in a crowded grocery market

Fuel and convenience

Coen Markets wins uncommitted customers at 75% ROI with Upside

KFC franchisee relies on Upside to reach new and infrequent customers

All

KFC franchisee relies on Upside to reach new and infrequent customers

San Francisco Sourdough boosts sales at 73% ROI with Upside

Restaurant

San Francisco Sourdough boosts sales at 73% ROI with Upside

Acquired fuel stations grow 20% faster with Upside

Fuel and convenience

Acquired fuel stations grow 20% faster with Upside

Card issuers boost engagement and spend with Upside

All

Card issuers boost engagement and spend with Upside

Tacala attracts new customers and wins back lapsed ones with Upside

Restaurant

Tacala attracts new customers and wins back lapsed ones with Upside

Giant Eagle transforms uncommitted customers into loyal customers with Upside

Fuel and convenience

Giant Eagle transforms uncommitted customers into loyal customers with Upside

Participating Schnucks stores see 3% better year-over-year sales with Upside

All

Participating Schnucks stores see 3% better year-over-year sales with Upside

How restaurants are offsetting rising operating costs

Restaurant

How restaurants are offsetting rising operating costs

First movers on Upside see 60% transaction lift after the market hits critical mass

All

First movers on Upside see 60% transaction lift after the market hits critical mass

New Maurer’s Market sees $11,000 profit and 1.7% incremental sales lift

Grocery

New Maurer’s Market sees $11,000 profit and 1.7% incremental sales lift

Kelly's Fuel Mart: 4% sales increase and 65% ROI

Fuel and convenience

Kelly's Fuel Mart: 4% sales increase and 65% ROI

Supermarket sees 75%+ increase in basket size and 90% ROI with Upside

Grocery

Supermarket sees 75%+ increase in basket size and 90% ROI with Upside

Domino's franchise drives 1.5% total sales lift with Upside

Restaurant

Domino's franchise drives 1.5% total sales lift with Upside

The tech behind Schnucks' 2% incremental sales lift

Grocery

The tech behind Schnucks' 2% incremental sales lift

Driving transactions in fuel markets with declining demand

Fuel and convenience

Driving transactions in fuel markets with declining demand

Sports Page Bar & Grill sees 5% sales lift with Upside

Restaurant

Sports Page Bar & Grill sees 5% sales lift with Upside

Fuel retailer achieves 5%+ lift in station volume with Upside

Fuel and convenience

Fuel retailer achieves 5%+ lift in station volume with Upside

C-store retailer boosts pump-to-store conversion by 60% with Upside

Fuel and convenience

C-store retailer boosts pump-to-store conversion by 60% with Upside

Understanding the impact of Upside on individual stations

Fuel and convenience

Understanding the impact of Upside on individual stations

Dunn Brothers Coffee: 51% ROI and $38,000 incremental revenue with Upside

Restaurant

Dunn Brothers Coffee: 51% ROI and $38,000 incremental revenue with Upside

Fuel wholesaler gains new customers and $90K net profit

Fuel and convenience

Fuel wholesaler gains new customers and $90K net profit

"For every dollar we spend on Upside, we get $1.84 back. That incremental growth in our first year together is impressive."

Adam Klaers

EVP, Roy Rogers

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"Upside complements Schnucks' rewards platform by bringing in a lot of external customers to experience our loyalty program."

Caleb Carr

Director, Data Science & Engineering Schnucks

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"For us Upside is a way to find new guests, build loyalty, and have them come back to our restaurants repeatedly"

Sylvia Havel

VP, Marketing, Tasty Restaurant Group

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"The incremental value that Upside delivered in Q3 was equivalent to two fuel stations within the Rocket fleet."

Wendy C. Davidson

Manager, Marketing United Pacific / Rocket

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